Terms of service

Welcome to House of Sohai. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color may occur due to different screen settings and lighting conditions.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Pricing & Payments

All prices displayed on our website are in Pakistani Rupees (PKR).

We accept the payment methods made available during checkout, including Cash on Delivery (where applicable) and bank transfer.

Orders paid via bank transfer will be processed only after payment has been successfully verified.

4. Shipping

We aim to process and dispatch orders as quickly as possible. Delivery times may vary depending on your location and courier services.

While we make every effort to deliver within the estimated timeframe, delays caused by courier companies, weather conditions, or other unforeseen circumstances are beyond our control.

5. Returns & Exchanges

Returns and exchanges are subject to our Refund & Exchange Policy. Please review the policy before making a purchase.

6. Order Cancellation

House of Sohai reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraudulent activity, or any other reason deemed necessary.

If payment has already been received for a cancelled order, an appropriate refund will be processed.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of House of Sohai and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

House of Sohai shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: hello.houseofsohai@gmail.com

WhatsApp: 0308-2089534