Shipping policy

Thank you for shopping with House of Sohai. We're committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–2 business days (Monday to Friday). Orders placed on Sundays or public holidays will be processed on the next working day.

For orders placed via Bank Transfer, processing will begin once your payment has been successfully verified.

Shipping

We offer Free Shipping across Pakistan on all orders.

Once your order has been dispatched, you'll receive a tracking number via WhatsApp, SMS, or email so you can follow your shipment.

Delivery Time

Estimated delivery times are:

• Karachi: 1–3 business days

• Other Cities: 3–5 business days

Please note that delivery times are estimates and may vary depending on your location and courier service.

Delivery Delays

While we strive to deliver every order on time, unexpected delays may occur due to weather conditions, courier service disruptions, public holidays, or other unforeseen circumstances. We appreciate your patience and understanding in such situations.

Need Assistance?

If you have any questions about your order or shipping, we're happy to help.

Email: hello.houseofsohai@gmail.com

WhatsApp: 0308-2089534

Returns & Exchanges

For information about returns and exchanges, please refer to our Refund & Exchange Policy.